FEATUREMarketing & reviews

Never forget to ask.

Freemi asks for a Google review once an order is collected, sends condition-relevant advice and runs the campaigns you approve, so asking never depends on somebody remembering.

Example screen
Review request
After collection
Sent to the patient

Thanks for choosing us. If you have 20 seconds, a quick Google review really helps us reach more local families.

Leave a review
Asked once per patient, then not again for 90 days
Auto
INSIDE MARKETING

Four ways it reaches your patients.

Review requests

Happy patients asked for Google reviews at the perfect moment.

Condition advice

Timely, relevant health tips, sent to the patients they suit.

Campaigns

Seasonal nudges, flu, hay fever, travel, sent to the right people.

Recalls

Message patients who have not been in for a while.

THE ASK, EVERY TIME

The ask goes out on its own.

Every
collected order asked
Once
per patient, per 90 days
Pharmacy
THE RIGHT MOMENT

Ask when they’re happiest.

Freemi sends the review request once the order is collected, and sends advice patients actually want, so the ask happens every time instead of only when the counter is quiet.

✓Perfectly-timed review asks
✓Segmented, relevant campaigns
✓Bring-back recalls
HOW IT WORKS

How marketing works.

Great experience1
Great experience

A patient collects, gets a booking or a helpful answer.

Freemi asks2
Freemi asks

A review request or relevant nudge is sent at just the right time.

It keeps going3
It keeps going

The request goes out after every collection, and the campaigns you approve go out on schedule.

EVERYTHING INCLUDED

Everything marketing does.

The asking, handled on the counter.

Book a demo →
✓Marketing Studio: posts & campaigns
✓Content calendar across channels
✓Photo + instruction → branded post
✓Campaign performance analytics
✓Email from a verified address
✓Patient newsletters
✓Google reviews: collect, monitor & respond
✓Seasonal campaigns (e.g. flu season)
QUESTIONS

Good to know.

Is it compliant?

Freemi respects consent and opt-outs, and only sends what you approve, no spam, ever.

When does it ask for a review?

After an order is collected, once per patient, and not again for 90 days. You choose the channel and the wording, and you can turn it off.

Can I approve messages?

Yes, run campaigns automatically on rules, or approve each one before it sends.

MORE OF THE PLATFORM

Explore the rest of Freemi.

Patient messaging →

WhatsApp, SMS and email, answered.
Bookings & services →

Flu, BP and consults, booked.
Insights →

Dashboards and activity log.

Stop relying on remembering to ask.

15 minutes, no commitment. We’ll show you the review request that goes out once an order is collected.