HSE CCSCommon Conditions Service

Run the Common Conditions Service, effortlessly.

Freemi handles the admin around the HSE Common Conditions Service: booking the consultation, screening eligibility against the published protocols, capturing the record and promoting the service to patients. It does not connect to any HSE system and it makes no clinical decisions. Those stay with you.

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Common Conditions Service
HSE CCS
NEW CONSULTATION
Allergic rhinitis · walk-in
Eligibility checked · in protocol
Inclusion criteria met
Consultation fee explained
Consultation record ready to sign
Pharmacist
THE EIGHT CONDITIONS

All eight, supported end to end.

The CCS covers eight common conditions. Freemi supports the full set, booking, eligibility, records and follow-up, for every one.

Shingles
Infective conjunctivitis
Impetigo
Oral thrush
Cold sores
Allergic rhinitis & conjunctivitis
Uncomplicated lower UTI
Vulvovaginal thrush
INSIDE THE CCS TOOLKIT

You consult. Freemi handles the rest.

Book & walk-ins

Patients book a CCS consultation online, by message or walk in, into your diary.

Eligibility screening

Pre-screens against the protocol’s inclusion and exclusion criteria before you consult.

Consultation records

Structured records for each consultation and any prescription, ready for you to sign.

Promote the service

Lets patients know you offer the CCS, and suggests it when it’s the right fit.

CLINICIAN IN CHARGE

The pharmacist decides. Freemi does the admin.

8
conditions supported
Yours
every clinical call
Consultation
SAFE BY DESIGN

Protocol-aligned, record-ready.

Freemi follows the HSE clinical protocols for eligibility and referral pathways, keeps the consultation and prescription records the service requires, and is transparent about the fee up front, while every clinical decision stays with the pharmacist.

Inclusion / exclusion screening
Referral pathways when excluded
Audit-ready consultation records
HOW IT WORKS

Presents, screened, consulted, recorded.

Patient presents1
Patient presents

They book or walk in for one of the eight conditions; Freemi captures the details.

Eligibility screened2
Eligibility screened

Freemi checks the protocol’s inclusion and exclusion criteria and flags referrals.

You consult & record3
You consult & record

You assess, treat or prescribe; the record and fee are handled around you.

EVERYTHING INCLUDED

Everything the CCS needs.

The admin, records and promotion around the service, so it’s easy to run and easy to grow.

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All eight CCS conditions
Online, message & walk-in booking
Protocol eligibility screening
Inclusion / exclusion criteria
Referral pathway prompts
Consultation records
Prescription records
Transparent fee handling
Patient promotion & recall
Uniform CCS branding
Audit-ready records
Reporting on CCS activity
QUESTIONS

Good to know.

Which conditions are covered?

All eight in the HSE Common Conditions Service: shingles, infective conjunctivitis, impetigo, oral thrush, cold sores, allergic rhinitis & conjunctivitis, uncomplicated lower UTI and vulvovaginal thrush.

Does Freemi make clinical decisions?

No. Freemi screens eligibility against the protocols and handles booking and records, every assessment, treatment and prescribing decision stays with the pharmacist.

Does it handle the fee and records?

Yes, it’s transparent about the consultation fee up front and keeps the consultation and prescription records the service requires, ready for you to sign.

MORE OF THE PLATFORM

Explore the rest of Freemi.

Bookings & services →

Flu, BP and consults, booked.

Patient messaging →

WhatsApp, SMS and email, answered.

Compliance →

SOPs, CD, fridge logs and audit.

Make the CCS effortless to run.

15 minutes, no commitment. We’ll show you Freemi supporting a real Common Conditions Service.

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